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You can also view the following knowledge base article for details on how to submit a Datapull Request: <a href=\"https://researchcalgary.atlassian.net/wiki/spaces/ASD/pages/113508701/How+to+create+a+Datapull+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to create a Datapull Request</a>.</p>","callToAction":"Datapull Request - old","introHtml":"<p>This is the old form..should not be used!</p>","icon":10468,"iconUrl":"https://researchcalgary.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[],"key":""},{"id":"60","name":"Enhancement Request","descriptionHtml":"","callToAction":"Enhancement Request","introHtml":"<p>Do you want to request a new feature or enhancement to be added to APPROACH?</p>","icon":10511,"iconUrl":"https://researchcalgary.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"58","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see an APPROACH option that you're looking for? 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You can also view the following knowledge base article for details on how to submit a request for access : <a href=\"https://researchcalgary.atlassian.net/wiki/spaces/ASD/pages/118358030/How+to+Request+Access+to+APPROACH+Online+New+Account+Creation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">APPROACH Online</a> or <a href=\"https://researchcalgary.atlassian.net/wiki/spaces/ASD/pages/893190224/How+to+Request+Access+to+APPROACH+Online+Reporting\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">APPROACH Online Reporting</a> or <a href=\"https://researchcalgary.atlassian.net/wiki/spaces/ASD/pages/893124644/How+to+Request+Access+to+RStudio\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">RStudio</a></p>","callToAction":"Request for Access (New Account Creation or Update Existing Account)","introHtml":"<p>Do you need a new APPROACH user account to be created or update an existing account?</p>","icon":10494,"iconUrl":"https://researchcalgary.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10494","groups":[],"key":""},{"id":"94","name":"Research Datapull Request","descriptionHtml":"<p>Please start by downloading and filling out the Datapull Request Form first: <a href=\"https://researchcalgary.atlassian.net/wiki/download/attachments/113508701/DataPull%20Request%20Form%20-%20v1.0%20-%20blank.xlsx?version=1&modificationDate=1530044883310&cacheVersion=1&api=v2&download=true\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">DataPull Request Form - v1.0</a>. You can also view the following knowledge base article for details on how to submit a Datapull Request: <a href=\"https://researchcalgary.atlassian.net/wiki/spaces/ASD/pages/113508701/How+to+create+a+Datapull+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to create a Datapull Request</a>. 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By centralizing the ticket submission process, we aim to enhance our support experience and provide better assistance to all users.\n\nThank you for your cooperation as we work to improve our service delivery.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MTI1ODMzYi1jYTc1LTQ1MTgtYTJlNS0wMjEyYTZmNjY0N2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQwMDcyNzEsIm5iZiI6MTcxNDAwNjA3MX0.MJ67vq0F8Y9-jFmshCWZ0fQI8PHUU38v_To3nWobUPk","targetCollection":"upload-project-10025","endpointUrl":"https://api.media.atlassian.com","clientId":"8125833b-ca75-4518-a2e5-0212a6f6647b","tokenDurationInMins":20}},"sharedPortal":{"name":"CRU & APPROACH Support Portal","description":"<p>Welcome to the help center - we're here to help! 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